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Shipping Policy

FREQUENTLY ASKED QUESTIONS

Our armbands are manufactured in the UK with injection moulded ABS plastic which gives a durable high-quality finish. 

Libreband+ for CGM are manufactured with laser sintered nylon which is stronger and provides a much higher quality finish than products made from 3D printers.

Our neoprene straps are edged to co-ordinate with the faceplate and slider to give a stylish finish and transform the sensor from a medical device to sports accessory. 

The straps give a comfortable fit, with the ability to stretch without pulling on the skin, unlike than those made with elastic. The fit can be adjusted with the slider to ensure that wearers get a good fit and there is a velcro tab to make it easier to secure on the arm.

Librebands are durable and can be taken on and off as much as you like, unlike tape, plasters and patches.

The measurements for our armbands are based on upper arm circumference, so customers are advised to measure around the part of the arm where the Libre is going to be positioned – you can use a tape measure or alternatively, a piece of string and ruler. 

Small: 20 - 30cm

Medium: 25 - 45cm

Large: 40 - 55cm

Smaller sizes and child sizes are available on request and there’s no extra charge for these.

It’s best to loosely fasten the armband and then slide it up the arm and gently position over the sensor, then adjust the strap and secure with the Velcro.

It may help to get assistance the first time, but it is also possible to put this on yourself.

You can see our video of how to fit a Libreband below.

Yes,  you can easily scan through the cover, just as it can scan through clothing. Wearing a Libreband does not affect the performance of a Libre sensor or the ability to scan to get glucose levels.

Wearing a Libreband or Dexband will help to protect a sensor from the friction caused by swimming and being in water, such as in a hot tub. The cover and neoprene armband are themselves water-resistant, however, the product does not provide any additional waterproof protection to the Libre sensor - nor do stickers or patches.

Love My Libre customers include competitive athletes, who have worn our armbands for swimming and water activities and have found it helpful for protection and in giving them confidence in water whilst wearing a sensor, especially when doing so for an extended period.

There's more about Swimming with a Libreband in our blog here or see our YouTube video, click here.

The strap is fitted to the casing in a specific way during the manufacturing process which affects the sizing range of the armband. As such it is not possible to supply the strap separately for home assembly.

Yes, the neoprene strap will dry fairly quickly as it’s the same material as used for scuba diving wetsuits.

Our Libreband and Dexband straps are made from a neoprene fabric which contains rubber, Styrene Butadiene Rubber, (SBR) sandwiched with polyester spandex, and therefore does not contain latex. However, the rubber is stuck together with adhesives which might cause a reaction in some circumstances.

We do not accept any liability for any adverse reaction to the use of the product and you are advised to seek medical advice to assess suitability if you have allergies or are susceptible to any skin irritation.

The armbands sold by Love My Libre can be washed in lukewarm water. Add a little liquid soap if needed, but avoid rubbing the neoprene. The strap will usually air-dry in around 20 minutes.

We hope you’ll be delighted with your purchase, but if you wish to exchange for a different size, or return your armband for any other reason, please let us know by email to hello@lovemylibre.co.uk.

Further information on exchanges and returns can be found in our Returns Policy on the website. 

Libre Life is a collection of publications provided FREE to sensor wearers. We regularly publish news updates, blogs, Briefings on key topics and more. The resources are not intended to promote or endorse any third party product and no payments (or freebies) are received or accepted in order to maintain integrity.

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